Adding a chat widget to your site

DeskBase allows you to add a Chat Widget (or any kind of widget) to your Confluence website through snippet injection.

You can add analytics for any chat provider, such as...

  • Jira Service Desk

  • Zendesk

  • LiveAgent

  • Intercom

  • Etc…

All you need to do is copy the JavaScript snippet that you copied from your chat provider and add it to DeskBase snippet injection editor in the settings.

We support adding snippets both in your site’s headers and footer. We recommend that unless your provider indicates otherwise, please use the footer section to avoid slowing down your site.